Privacy Policy

NewSmartShip (https://newsmartship.com/) may gather non-public personal information and other personal information from current, former, and prospective customers and visitors to this website. Additionally, we may collect information automatically from your devices when you access our products and services.

NewSmartShip’s Privacy policy is to respect the Client‘s privacy and comply with any applicable law and regulation regarding any personal information we may collect about you, including on our website (https://newsmartship.com/) and other sites we own and operate. This policy is effective as of February 1st, 2018, and was last updated on February 1st, 2020.

Personal Data

While using our Service, there may be instances where we request you to provide us with specific personally identifiable information that can be utilized to contact or identify you. Examples of personally identifiable information may encompass, but are not limited to:

• Email address
• First name and last name
• Phone number
• Address

Collection of information

We collect personal information when you engage in the following activities on our website:

• Accessing our content using a mobile device or web browser
• Contacting us through email, social media, or similar technologies
• Mentioning us on social media

Use of Your Personal Data  

• To provide our service: This includes activities such as monitoring the usage of our Service to ensure its proper functioning and improve user experience.
• For the performance of a contract: We may process Personal Data in order to fulfill and comply with the terms of a contract, such as processing purchases, delivering products or services, and managing customer support related to your transactions with us through the Service.
• To contact you: We may contact you by email, telephone call, or other equivalent forms of electronic communication regarding informative updates related to our products.
• To deliver targeted advertising to you: We may utilize your information to create and present content and advertisements that are customized to your interests and/or location. This may involve collaborating with third-party vendors who specialize in delivering personalized advertising.

Retention of Your Personal Data

The Company will retain your Personal Data for the duration required to fulfill the purposes outlined in this Privacy Notice. We will retain and utilize your Personal Data as necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies. This may include retaining your data to comply with applicable laws or regulations.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is typically kept for a shorter duration unless necessary for enhancing the security or improving the functionality of our Service or if we have a legal obligation to retain such data for an extended period.

Security of Your Personal Data    

We prioritize the confidentiality, security, and integrity of your Personal Data. While we employ commercially acceptable safeguards to protect your information, please be aware that no method of transmission over the Internet or electronic storage can guarantee 100% security. We strive to implement robust measures, but the absolute security of your Personal Data cannot be guaranteed.

Children’s Privacy

Our Service is designed for individuals aged 13 years and older. If you are under 13 years old, please refrain from using our Service, providing any personal information through the Service or its features, making purchases, or disclosing any information about yourself, such as your name, address, telephone number, email address, or usernames. If we become aware that we have unintentionally collected personal information from a child under 13 without parental consent verification, we will promptly delete such information. If you believe that we may have collected information from or about a child under 13, please contact us using the provided contact information.

Transfer of Your Personal Data

The personal information we collect is stored and processed in locations where we or our partners, affiliates, and third-party providers have facilities. Please note that these locations may have different data protection laws than the country where you initially provided the information. Suppose we transfer your personal information to third parties in other countries. In that case, we will ensure that such transfers comply with applicable laws and protect your personal information through this privacy policy.

• We will conduct such transfers in compliance with the relevant legal requirements.
• We will safeguard the transferred personal information in accordance with the provisions outlined in this privacy policy.

Your Privacy Rights

• You have the right to choose not to provide personal information to us, although it may impact your experience on our website. We assure you that we will not discriminate against you for exercising your rights regarding your personal information. By providing us with your personal information, you acknowledge that we will collect, store, use, and disclose it by this privacy policy. You also have the right to request information about the personal data we hold about you.
• If we receive personal information about you from a third party, we will protect it as outlined in this privacy policy. If you provide personal information about someone else as a third party, you confirm that you have obtained their consent to share their personal information with us.
• You can change your preferences regarding using your personal information for direct marketing purposes at any time. We will provide you with the means to unsubscribe from our email database or opt out of receiving communications. Please note that we may need specific information from you to verify your identity.
• If you believe any information we hold about you is inaccurate, outdated, incomplete, irrelevant, or misleading, please contact us using the details provided in this privacy policy. We will try to correct any inaccuracies, incompleteness, deceptive, or outdated information.
• If you believe that we have violated applicable data protection laws and wish to file a complaint, don’t hesitate to contact us using the provided contact information and provide full details of the alleged breach. We will promptly investigate your complaint, respond to you in writing, and outline our actions to address the issue. You also have the right to complain to us, a regulatory body, or data protection authority.

Limits of Our Policy

Please note that our website may include links to external sites that are not under our control or operation, we do not have control over the content and policies of these sites, and we cannot assume responsibility or liability for their privacy practices. We recommend that you review the privacy policies of any external sites you visit through our website.

Anti-fraud Annoucement

Our website will never initiate a request for your bank account or credit card information. We strongly advise against disclosing such sensitive information.

If you receive an email or phone call from an unknown individual claiming to be a NewSmartShip employee, please refrain from sharing any details related to your credit cards, bank service numbers, account numbers, etc.

In the event that you receive an email (excluding our official email: [email protected]) or phone call from an unfamiliar person who asserts that your payment or order has encountered issues, please do not respond and directly contact us to verify the situation.

If you encounter a suspicious email or phone call, kindly contact our customer service email address:  [email protected], for direct confirmation with NewSmartShip.

Contact Us

If you have any inquiries regarding this Privacy Notice, how we collect and utilize your personal information, your choices and rights concerning its usage, or if you want to amend, correct, or delete all personal data we may have collected from you, or wish to exercise your rights under California law or any other applicable law, please feel free to contact us:

• By E-mail: [email protected]
• By visiting this page on our website: https://newsmartship.com/privacy-policy/

Updated: February 1, 2018